FAQ

1. How can I order perfume samples from your website?

  • To order, simply browse our site, choose the samples you are interested in and add them to your cart. Then follow the instructions to finalize your order.

2. What types of fragrances do you offer?

  • We offer a wide range of perfumes from luxury and niche brands. You can discover floral, woody, oriental, fresh fragrances, and many more.

3. Are the samples free?

  • Our samples are available at a discounted price to allow you to test different fragrances without having to purchase an entire bottle. The fee covers the cost of the sample and shipping.

4. How much does shipping cost?

  • Shipping costs depend on your location and the number of samples ordered. Specific details are provided at checkout.

5. How long does delivery take?

  • Shipping may vary depending on your location. Typically, orders are processed and shipped within 2-3 business days, with a delivery time of 5-7 business days.

6. Can I return samples?

  • Due to the nature of the products, returns are generally not accepted for samples. However, if you receive a damaged product, please contact us for resolution.

7. Do you offer subscriptions to receive samples regularly?

  • Yes, we offer subscription options where you can receive a selection of new fragrances monthly. This allows you to explore new fragrances regularly.

8. How can I cancel my subscription?

  • You can cancel your subscription at any time from your account on our site or by contacting our customer service.

9. How do you guarantee the authenticity of the perfumes?

  • All our perfumes are purchased directly from the brands or authorized distributors. We guarantee the authenticity of each sample sold on our site.

10. How can I contact customer service?

  • For any questions or concerns, you can contact us by email at [email address], or by phone at [phone number]. Our team is here to help!

This FAQ is designed to be clear and informative, answering the most common customer questions while encouraging trust and interest in your products.

01

The Origin of the Brand

It all started with a passion. Ahmed and Mo, two longtime friends, have always shared an immense love for perfumes. It wasn't just about smelling good, but about discovering stories encapsulated in every bottle, memories that awaken, and emotions that arise.
However, one issue persisted. As fascinating as the world of fragrances is, it often remained inaccessible. Too often, perfume enthusiasts dreamt of these scents without being able to fully experience them.
This is how the revolutionary idea of Ateliersenteur was born: to offer passionate individuals the opportunity to discover and enjoy these creations without committing to the costly purchase of full-sized bottles.

02

The Art of Decanting: More than just perfume, an experience

At Ateliersenteur, we decided to revolutionize the way perfumes are consumed with a bold idea: decanting. This process, which involves transferring perfumes into smaller formats, allows you to explore a wide range of fragrances at your own pace without having to invest in full bottles.

03

The 5ML Travel Case: Elegance at your fingertips

After months of work and research, we have developed a true gem of practicality and elegance: our 5ML travel case.
Carefully and meticulously designed, this case is much more than just an accessory. It is the result of months of innovation, created to accompany you everywhere and offer an unparalleled olfactory experience wherever you are.
Whether you're traveling or simply want to keep your favorite fragrance close at hand, this case is the ideal solution. Compact, refined, and reusable, it has been designed to preserve the quality of every drop of perfume while adapting to your lifestyle.
With Ateliersenteur, you no longer have to choose between practicality and luxury. You have both.
01

The Origin of the Brand

It all started with a passion. Ahmed and Mo, two longtime friends, have always shared an immense love for perfumes. It wasn't just about smelling good, but about discovering stories encapsulated in every bottle, memories that awaken, and emotions that arise.
However, one issue persisted. As fascinating as the world of fragrances is, it often remained inaccessible. Too often, perfume enthusiasts dreamt of these scents without being able to fully experience them.
This is how the revolutionary idea of Ateliersenteur was born: to offer passionate individuals the opportunity to discover and enjoy these creations without committing to the costly purchase of full-sized bottles.

02

The Art of Decanting: More than just perfume, an experience

At Ateliersenteur, we decided to revolutionize the way perfumes are consumed with a bold idea: decanting. This process, which involves transferring perfumes into smaller formats, allows you to explore a wide range of fragrances at your own pace without having to invest in full bottles.

03

The 5ML Travel Case: Elegance at your fingertips

After months of work and research, we have developed a true gem of practicality and elegance: our 5ML travel case.
Carefully and meticulously designed, this case is much more than just an accessory. It is the result of months of innovation, created to accompany you everywhere and offer an unparalleled olfactory experience wherever you are.
Whether you're traveling or simply want to keep your favorite fragrance close at hand, this case is the ideal solution. Compact, refined, and reusable, it has been designed to preserve the quality of every drop of perfume while adapting to your lifestyle.
With Ateliersenteur, you no longer have to choose between practicality and luxury. You have both.

An invitation to an olfactory journey

t Ateliersenteur, we don't just sell perfumes; we offer sensory journeys. Every fragrance is a gateway to a new universe, a memory to be created. Through our decanting approach and our 5ML travel case, we've made this experience not only accessible but also incredibly practical.
Whether you're a novice explorer or a true connoisseur, we are dedicated to introducing you to the fascinating world of perfumes.
Let your senses guide you, discover, try, and fall in love with new scents without limits.

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